Shipping policy

Last updated: December 2025

Order Processing

All orders are made to order. Once your purchase is placed, it enters our production queue.

Processing time:
2–5 business days (Monday–Friday, excluding holidays)

Once your order is produced, it is shipped from the fulfilment the UK.

Please note: Processing times may be slightly longer during peak periods, product launches, or promotional events.

Shipping Rates & Delivery Times

United Kingdom

Standard Shipping: £3.95
Estimated Delivery: 3–5 business days after dispatch
Free Shipping: orders over £50

European Union

Shipping calculated at checkout based on destination.
Estimated Delivery: 5–10 business days after dispatch
(Custom times may vary by country.)

United States / Canada

Shipping calculated at checkout.
Estimated Delivery: 7–15 business days

Please note: Delivery estimates refer to transit times after your order has been produced and dispatched.

International Customs & Duties

For orders shipped outside the UK, local customs fees, import duties or taxes may apply.
These charges are not included in your order total and are the responsibility of the recipient.

We are unable to predict how much these fees may be, as they vary by country.

Tracking Your Order

Once your order ships, you will receive a confirmation email with a tracking link (where available).
Tracking information may take up to 24–48 hours to update after dispatch.

Address Errors

Please ensure your shipping address is correct at checkout.
We cannot reroute orders once they have been dispatched.
If an incorrect address is entered, and the parcel is returned to us, we can reship it at the customer’s expense.